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Order support
Track your order
If you have recently placed an order, your tracking information will be sent to the email address you used at checkout — usually within 24 hours of dispatch.
Your order is confirmed
You receive an order confirmation email the moment your payment goes through.
Tracking arrives within 24 hours
As soon as your parcel is dispatched, we email a tracking link to the address you used at checkout.
Cannot find the email?
Check your spam or promotions folder first — tracking emails often land there.
Still nothing?
Send us your order number and we will look it up for you, usually the same day.
Email our team